Last Updated: December 8, 2025

Welcome to View Touch (“we”, “our”, “us”). By accessing or using our website https://view-touch.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. About Us

View Touch is a home décor and kitchen accessories brand offering premium decoration pieces and home styling products online and through our physical store.

Official Website: https://view-touch.com
Email: viewtouch54@gmail.com
Phone/WhatsApp: 0323-5444454
Store Address: Shop No. 14-G, Fareed Plaza, Shadman Market, Lahore

2. Use of Website

By using our website, you agree not to:

  • Use the site for illegal, harmful, or fraudulent purposes

  • Copy, reproduce, or distribute any content without authorization

  • Interfere with website security, servers, or networks

We reserve the right to update or modify any part of the website at any time.

3. Products & Descriptions

We work to accurately display product details, including color, size, and materials. However:

  • Colors may vary due to screen settings

  • Handcrafted items may have slight natural variations

We may change product prices, descriptions, or availability without prior notice.

4. Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees)

  • Accepted payment methods include Cash on Delivery, Bank Transfer, or available online payment methods

  • Prices may change without notice

5. Order Acceptance

After placing an order, you will receive a confirmation message or email.
We reserve the right to cancel orders due to:

  • Stock unavailability

  • Pricing or technical errors

  • Suspicious or fraudulent activity

If payment has been made, a full refund will be issued upon cancellation.

6. Shipping & Delivery

  • Orders are delivered within 2 to 3 working days

  • Delivery time may vary based on location and courier workload

  • Accurate delivery information must be provided by the customer

  • View Touch is not responsible for delays caused by courier companies

7. Returns & Exchanges

View Touch offers a 7-day return and exchange policy for both online and in-store purchases.

To qualify, items must be:

  • Unused and undamaged

  • Returned in original packaging

  • Accompanied by proof of purchase

Non-returnable items include:

  • Final Sale / Clearance items

  • Customized or personalized items

  • Gift cards

  • Items that are used, installed, or damaged due to customer misuse

For online returns:
📧 viewtouch54@gmail.com | 📞 0323-5444454

Change of Mind: Customer pays return shipping
Damaged/Wrong Item: View Touch covers return shipping

All returns are approved after inspection.

8. In-Store Purchases

In-store purchases follow the same return and exchange policy. Customers must present the original purchase receipt.

Store Address: Shop No. 14-G, Fareed Plaza, Shadman Market, Lahore

9. Intellectual Property

All product images, text, designs, logos, and content on View Touch are the property of View Touch. Reproduction, copying, or commercial use of our content without permission is prohibited.

10. Limitation of Liability

View Touch is not responsible for:

  • Delivery delays caused by courier services

  • Misuse or mishandling of purchased products

  • Losses resulting from the use of the website

Our liability is limited to the amount paid for the product.

11. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website means you accept the updated terms.

12. Contact Us

For support or inquiries:

📧 viewtouch54@gmail.com
📞 0323-5444454
🌐 https://view-touch.com